Refund Policy
We want you to be fully satisfied with your purchase.
If you’re not happy, please review our refund conditions below.
1. Refund Eligibility
To qualify for a refund:
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Item must be unused and in original packaging.
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Request must be made within [60 DAYS] of delivery.
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Proof of purchase is required.
2. Non-Returnable Items
We cannot accept returns on:
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damaged items caused by misuse
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items returned without packaging
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sale/discounted items
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[HYGIENE PRODUCTS IF ANY]
3. Return Shipping
Customers are responsible for return shipping costs unless the product is defective.
Return address:
📍 8 The Green STE A
Dover, DE 19901
+1 (302) 572-4613
4. Exchanges
We replace defective or damaged items.
Email us at contact@jisei.co with photos.
5. Refund Processing
Once your return is received and inspected, we will:
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approve or reject your refund
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notify you by email
Refunds are processed within [3 BUSINESS DAYS] to your original payment method.
6. Late or Missing Refunds
If you haven’t received a refund:
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Check your bank account again
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Contact your bank
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If still unresolved, email us at contac@jisei.co
7. Order Cancellation
Orders can only be canceled within [12 HOURS] after purchase.
8. Contact
📩 Email: [contact@jisei.co]